SHIPPING | DELIVERY | RETURNS

Thanks for shopping with us!
All you need to know about shipping, delivery and returns can be found here

Shipping and Delivery
Your items are handmade and prepared with much love. We ask that you please allow a maximum of 7 to 15 days for the making thereof.

We offer a flat rate shipping fee of ZAR99.00. Delivery is fulfilled through Aramex. 
Your order/s will be sent directly to your door within 2-4 business days (excluding weekends and public holidays).

Please ensure someone is ready to collect the parcel at the address you have provided during normal working hours.
It is important to note that your parcel is not insured, and we will not be held liable for any lost or
damaged parcels, but we will however ensure that your item/s are packed with much care.

If you wish to collect your parcel, an email notification will be sent to you with the exact location and times for collection in Overbaakens, Port Elizabeth.

Please ensure that your order is collected within the given time frame.

Returns
We have provided a link to contact us, should you have any queries prior to purchasing a product.
Because we are a small boutique store, we unfortunately cannot accept returns at this moment. We
do, however, hope that you will not regret purchasing from us. We can promise that the product you
view in our catalogue is what you will lovingly receive.

Happy shopping with us!
Love,
HAT the brand